AIERSHA Wholesale Terms and Conditions

Effective Date: 08.08.2025

1. Eligibility and Account

This Agreement applies solely to qualified wholesale clients, distributors, and business partners. To open a wholesale account with AIERSHA, you must provide a valid business license or company registration.

2. Orders and Minimums

• Minimum Order Quantity (MOQ): Specific MOQ requirements may apply to individual products or customized sets.
• Order Acceptance: All orders are subject to AIERSHA's final acceptance.
• Custom Orders: Orders for customized packaging, private label products, or OEM/ODM designs require written confirmation, design approval, and either full payment or an agreed-upon deposit prior to the commencement of production.
• Dropshipping Services: AIERSHA supports dropshipping for qualified partners.
• Fulfillment Note: A portion of our products are stocked in our USA warehouse for faster fulfillment.

3. Pricing and Payment

• Wholesale Pricing: All prices are quoted in [USD / EUR / RMB] and are exclusive of Value Added Tax (VAT), shipping costs, customs duties, and bank fees, unless otherwise explicitly stated.
• Deposit Policy: Standard custom orders require a non-refundable deposit of 30-50% of the total order value prior to the commencement of production. The remaining balance must be settled in full before shipment.
• Payment Methods: AIERSHA accepts payment via bank transfer, PayPal (subject to an applicable surcharge), or other pre-approved methods.

4. Production and Lead Time

Lead Time: Estimated production times range from 7 to 30 business days, depending on product complexity and order quantity. Customers are advised to confirm specific lead times with AIERSHA prior to placing an order. Further details regarding production schedules can be discussed.

5. Shipping and Delivery

• Incoterms: Unless otherwise mutually agreed upon in writing, all shipments are Ex Works (EXW) from our facilities in Shenzhen or Guangzhou.
• Shipping Costs: The buyer is solely responsible for all freight charges, shipping insurance, import taxes, duties, and customs clearance fees.
• Damaged Goods: Any damage sustained during transit must be reported to AIERSHA within five (5) business days of receipt of goods. Claims must be accompanied by clear photographic evidence of the damage. AIERSHA reserves the right to arrange for replacement, credit, or refund at its sole discretion.

6. Returns and Claims

• Final Sale Policy: Due to the intimate nature of our products, all B2B sales are considered final.
• Defective Items: Any defective items must be reported to AIERSHA within seven (7) days of receipt. AIERSHA will then evaluate the claim and, at its sole discretion, may arrange for replacement, issue a credit, or provide a refund.

7. Product Compliance & Certification

AIERSHA products meet relevant certifications (e.g., CE, RoHS). A portion of our products may also meet FDA compliance. Specific certification requests can be confirmed during the quotation or sample stage.

8. Intellectual Property

All designs, logos, product names, packaging, and marketing materials associated with AIERSHA are the sole property of AIERSHA, unless a specific co-branding or licensing agreement is explicitly in place. Reproduction, modification, or unauthorized use without prior written consent from AIERSHA is strictly prohibited.

9. Marketing & Brand Representation

Authorized distributors are encouraged to utilize official images and product descriptions provided by AIERSHA. Any marketing materials, campaigns, or public representation employing AIERSHA's branding must receive prior written approval from AIERSHA.

10. Confidentiality

Both parties agree to treat all trade information, pricing, designs, and communications exchanged hereunder as confidential. Neither party shall disclose such confidential information to third parties without the prior written consent of the other party.

11. Termination

Either party may terminate this agreement upon [Number, e.g., thirty (30)] days' written notice to the other party. Upon termination, all existing obligations must be fulfilled, and any outstanding payments settled in full.

12. Limitation of Liability

AIERSHA shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, loss of business, business interruption, or reputational harm, arising out of or in connection with this agreement or the use of its products.

13. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of [Insert Your State/Country, e.g., the State of California, USA]. Any dispute shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction, e.g., Los Angeles County, California].

Contact Information

For any inquiries related to B2B terms, cooperation, or product policies, please contact:

Email: info@aiersha.com
Phone/WhatsApp: +86 138 2878 2687

Website: www.aiersha.com